Refund Policy

7-Day Satisfaction Guarantee

If you are not satisfied with a document purchased from Legal Tank, you may request a revision or a full refund within 7 days of your purchase date. We will either revise the document to meet your requirements or refund the full purchase price, no questions asked.

Unlimited Free Revisions

Every drafted or reviewed document includes unlimited revisions at no extra charge within the original scope of your instructions. Ask for as many rounds as you need until the document says exactly what you want it to say. Most revision requests are turned around within hours, not days. Requests that expand the original scope (new parties, new claims, a different document type) are quoted separately before any work begins, so there are never surprise charges.

Error Correction, Forever

If a drafting error on our side ever comes to light, we correct it free of charge, at any time, even long after delivery and outside the 7-day window. Your document should be right for as long as you use it.

Individual Document Purchases

• Refund requests must be submitted within 7 days of purchase.
• We will first attempt to revise the document to meet your needs. If we cannot resolve the issue, a full refund is issued.
• Refunds are processed to the original payment method within 5-10 business days.

Subscription Plans

• You may cancel your subscription at any time from your dashboard settings.
• Cancellations take effect at the end of the current billing period. You retain access until that date.
• Refunds for the current billing period may be issued on a prorated basis at our discretion, based on usage.
• Annual plan subscribers who cancel within the first 30 days receive a full refund.

Attorney Review Add-On

If you purchased an attorney review and the review has not yet been completed, you may cancel for a full refund. Once the attorney has delivered their review and feedback, the service is considered rendered and is non-refundable. However, if you are unsatisfied with the quality of the review, contact us and we will work to resolve the matter.

Non-Refundable Items

• E-signature transactions where all parties have already signed the document.
• Custom attorney-drafted documents that have been completed and delivered per your specifications.

How to Request a Refund

To request a refund, email us at support@legaltank.org or use our contact form. Include your order number and the reason for your request. Our team will respond within 1 business day.