Satisfaction Guarantee

Refund Policy

Your satisfaction is our priority. We stand behind the quality of every document we produce.

Last updated: March 31, 2026

7-Day Satisfaction Guarantee

If you are not satisfied with a document purchased from Legal Tank, you may request a revision or a full refund within 7 days of your purchase date. We will either revise the document to meet your requirements or refund the full purchase price — no questions asked.

Individual Document Purchases

  • Refund requests must be submitted within 7 days of purchase.
  • We will first attempt to revise the document to meet your needs. If we cannot resolve the issue, a full refund is issued.
  • Refunds are processed to the original payment method within 5-10 business days.

Subscription Plans

  • You may cancel your subscription at any time from your dashboard settings.
  • Cancellations take effect at the end of the current billing period. You retain access until that date.
  • Refunds for the current billing period may be issued on a prorated basis at our discretion, based on usage.
  • Annual plan subscribers who cancel within the first 30 days receive a full refund.

Attorney Review Add-On

If you purchased an attorney review and the review has not yet been completed, you may cancel for a full refund. Once the attorney has delivered their review and feedback, the service is considered rendered and is non-refundable. However, if you are unsatisfied with the quality of the review, contact us and we will work to resolve the matter.

Non-Refundable Items

  • E-signature transactions where all parties have already signed the document.
  • Custom attorney-drafted documents that have been completed and delivered per your specifications.

How to Request a Refund

To request a refund, email us at support@legaltank.org or use our contact form. Include your order number and the reason for your request. Our team will respond within 1 business day.

This refund policy is part of our Terms of Service. We reserve the right to update this policy at any time. Changes take effect upon posting to this page.

Have questions about our refund policy?